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4.6.15 Remote administration
ESET Remote Administrator (ERA) is a powerful tool to manage security policy and to obtain an overview of the overall
security within a network. It is especially useful when applied to larger networks. ERA not only increases the security
level, but also provides ease-of-use in the administration of ESET Endpoint Security on client workstations. You can
install, configure, view logs, schedule update tasks, scan tasks, etc. Communication between ESET Remote
Administrator (ERAS) and ESET security products requires a correct configuration on both end points.
Remote administration setup options are available from the main ESET Endpoint Security program window. Click
Setup > Enter advanced setup... > Tools > Remote administration.
Activate remote administration by selecting the Connect to Remote Administration server option. You can then
access the other options described below:
Interval between connections to server (min.) – This tells how often ESET security product will connect to ERAS to
send out the data.
Primary server, Secondary server – Usually, only Primary server needs to be configured. If you are running multiple
ERA servers on the network, you can opt to add another, Secondary ERA server connection. It will serve as the fallback
solution. So if the Primary server becomes inaccessible, the ESET security solution will automatically contact the
Secondary ERA server. Concurrently, it will attempt to reestablish the connection to the Primary server. After this
connection is active again, your ESET security solution will switch back to the Primary server. Configuring two remote
administration server profiles is best suited for mobile clients with clients connecting both from the local network and
from outside the network.
Server address – Specify either the DNS name or the IP address of the server running ERAS.
Port – This field contains a predefined server port used for connection. We recommend that you leave the default port
setting of 2222.
Interval between connections to server (min.) - This designates the frequency that ESET Endpoint Security will
connect to the ERA Server. If it is set to 0, information will be submitted every 5 seconds.
Remote Administrator server requires authentication – Allows you to enter a password to connect to the ERA
Server, if required.
Never connect to server with unsecured communication – Select this option to disable connecting to ERA servers
where unauthenticated access is enabled (see ERA Console > Server Options > Security > Enable unauthenticated
access for Clients).
Click OK to confirm changes and apply the settings. ESET Endpoint Security will use these settings to connect to the
ERA Server.
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