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4.6.13 Diagnostics

Diagnostics provides application crash dumps of ESET's processes (e.g. ekrn). If an application crashes, a dump will be

generated. This can help developers to debug and fix various ESET Endpoint Security problems. Two dump types are

available:

Complete memory dump – Records all the contents of system memory when application stops unexpectedly. A

complete memory dump may contain data from processes that were running when the memory dump was

collected.

Minidump – Records the smallest set of useful information that may help identify why the application crashed

unexpectedly. This kind of dump file can be useful when space is limited. However, because of the limited information

included, errors that were not directly caused by the thread that was running at the time of the problem may not be

discovered by an analysis of this file.

Select Do not generate memory dump (default) to disable this feature.

Target directory – Directory where the dump during the crash will be generated. Click Open folder... to open this

directory within a new Windows explorer window.

4.6.14 Licenses

The Licenses branch allows you to manage the license keys for ESET Endpoint Security and other ESET products such

as ESET Remote Administrator, etc. After purchase, license keys are delivered along with your username and password.

To Add/Remove a license key, click the corresponding button in the license manager (Licenses) window. The license

manager is accessible in the Advanced setup tree by clicking Tools > Licenses.

The license key is a text file containing information about the purchased product: the owner, number of licenses, and

the expiration date.

The license manager window allows you to upload and view the content of a license key using the Add… button – the

information contained is displayed in the manager. To delete a license file from the list, select it and click Remove.

If a license key has expired and you are interested in purchasing a renewal, click the Order… button – you will be

redirected to our online store.

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