
Virtual Private Network (VPN) User Guide
Issue: 3 Revision: 4 Page 56
11 Getting Help
If you come across any problem in accessing MTR Corporation network resources via
VPN, you may call IT Help Desk at (852) 29932993 to log the fault for follow-up, or
you can go to MTR extranet portal (http://info.mtr.com.hk) for quick reference and
suggestion to commonly asked technical questions and problems.
http://info.mtr.com.hk is a central information portal for internet users to get user guide,
troubleshooting tips, etc. for the internet services provided. From this portal, you
may find useful information and resolution to your problem.
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