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Virtual Private Network (VPN) User Guide
Issue: 3 Revision: 4 Page 54
Figure 84
5.
Append login.mtr.com.hk and portal.mtr.com.hk into the Exception box
as depicted below.
Figure 85
6. Click “OK” button to save and return to IE.
7. Restart IE and try to access Enterprise Information Portal again.
Q9: Why do I fail to access majority of IS applications via VPN from Vista.
A: Successful formation of VPN session between your Vista and Corporate network
does not mean that all network services are fully certified or tested on Microsoft
Vista. If you fail to access a specific IS application, you may need to contact IT
Help Desk to check if that IS application has been certified (or tested) to run on
Microsoft Vista platform. When this version of user guide is released, all IS
applications have not been tested on Microsoft Vista yet.
Q10: There are some problem when access IS application with Single Sign On.
A: Since weblink rewriting will be required to facilitate SSO function. If the specific
pages or objects which don’t support weblink rewriting will generate problem.
For workaround, you can open a new IE browser and enter the EIP link
http://portal.mtr.com.hk by yourself (instead of click on EIP link from Bookmark
page). This is a normal mode with no SSO function.
Q11: How to install or upgrade VPN client (WSAM) without local-administrative
right on my PC?
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